Loyalty Program Points Rebate

Urban Traveller & Co. Rewards

Earn points every time you shop with us — online or in-store. Turn points into coupons and apply them at checkout.

How points work

For every ₱1,000 spent, you earn 1 point. Each 1 point = ₱1 rebate on your next purchase.

Spend Points Earned Rebate Value
₱1,000 1 point ₱1 rebate
₱5,000 5 points ₱5 rebate
₱10,000 10 points ₱10 rebate

Points can be redeemed both online and in-store through the Zap Rewards system.

1

Earn points

  • At checkout, enter your registered mobile number.
  • You’ll receive an SMS confirmation with earned points.
Enter your mobile and receive an SMS confirming points
2

Turn points into coupons

  • Open the Rewards widget on our website.
  • Log in with your mobile → enter the OTP.
  • View your balance and redeem points into coupons.
Open Rewards widget, log in with mobile and OTP, see points and coupons
3

Use coupons

  • In the widget, click Use on your coupon.
  • The discount is applied at checkout automatically.
Redeem points, coupon appears, click Use to apply at checkout
4

That’s it!

Your coupon value will be deducted from your order total at checkout.

Checkout shows coupon applied from Zap Rewards

FAQs

I can’t see my points

Use the same mobile number you registered with and allow up to 24 hours after purchase. Still missing? Email support@urbantravellerco.com.

Can I earn/redeem in-store and online?

Yes. Your Zap account is universal — points earned online or in-store can be redeemed anywhere.

I’m not receiving the OTP

Check your number format (+63) and try resending the code in the widget. If it still doesn’t arrive, contact support.

Need help?

Email us at support@urbantravellerco.com and we’ll be happy to assist.

 

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